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Knowledge Base

The “Knowledge Base” module allows you to manage the knowledge base that your agent uses to extract information, answer questions, and perform tasks. A well-curated knowledge base is essential for creating an intelligent and useful agent.

Overview

When you navigate to the agent’s knowledge base section, you will typically see the following information:

  • Page Title: “Knowledge Base”
  • Memory Function: Enable the memory function for the knowledge base.
  • Script Function: Configure conversation scripts for the agent.

Memory Function

Configure the agent’s memory function.

  • Enable Memory Function: When enabled, the knowledge base will transform into the agent’s long-term memory, providing a more comprehensive interactive experience. For terminal-level knowledge base upload and management, please refer to the relevant API documentation.

Scripts

To add new information to your agent’s script library, use the “Add Script” feature. When a user’s conversation includes content from the script library, the agent will be able to generate responses based on the script content.

  1. Click the “Add Script” Button. This action will open a dialog box titled “Add Script”.

  2. Fill in the Knowledge Details: The dialog typically contains the following fields:

    • Name:

      • Description: A concise and descriptive name for the knowledge item or document you are adding.
      • Example: “Product Specifications Q1 2024”

    • Description:

      • Description: A more detailed summary of the content or purpose of this knowledge item.
      • Example: “Contains detailed specifications for all products launched in the first quarter of 2024, including dimensions, materials, and features.”

    • Tags:

      • Description: Keywords or labels to help categorize and search for this knowledge item. Tags can be comma-separated or space-separated, depending on the system’s implementation.
      • Example: “product, specs, Q1, 2024, hardware”

  3. Submit the Knowledge Item: The dialog will have several action buttons:

    • Cancel Button: Closes the dialog without saving any changes.
    • Add Script Button: Submits the new knowledge item to the agent’s knowledge base.
    • Close Button: Typically an ‘X’ icon at the top corner of the dialog to close it.

Managing Existing Scripts

After adding script items, this section typically also provides the following tools:

  • List and view existing script items.
  • Edit or update existing items.
  • Delete items that are no longer relevant.

Building a comprehensive and accurate knowledge base is an ongoing process that significantly enhances your agent’s capabilities.

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